"… two-thirds of firms responding to this year’s survey feel their compensation plans generally drive the specific selling behaviors they seek. And this seems to be generally true, if selling to new accounts is what they’re after; a comparable 63% of firms see this as a direct result of their compensation plan."
– CSO Insights
inLOGIC offers both 'on-site' and 'remote training' for your current and future employees with members of inLOGIC's implementation team.
Main functions and configuration training
- Event identification & analysis
- Event designing
- Data source staging
- Program setup and configuration
Custom training
- Plan and strategy design
- Query and report construction
- Individual module and perspective training
We are committed to providing the finest of customer support. This assists our clients in fully benefiting from the multiple, evolutionary features of the elementLOGIC system.
From offsite training to onsite implementation, our highly experienced inLOGIC support team is available to resolve timely and critical issues quickly and efficiently. Support includes:
- Software patches and release upgrades
- Comprehensive web, email and telephone support
- 24X7 on-call support
- Designated customer support representative
During standard business hours (EDT), immediate telephone support will be available. In addition, 24/7 on-call support is provided. inLOGIC support can also be accessed at support@inlogic.ca.
inLOGIC’s channel compensation products are designed to provide substantial benefits to wireless carriers, insurance companies and financial service organizations.
inLOGIC’s solutions are fully customized. In order to configure our products to your system, the inLOGIC team will be involved from the initial assessment stage to analysis, implementation and successful operation.
Our experienced representatives will work with your in-house IT team to ensure they are fully trained and able to support the elementLOGIC system.
System Types:
Most carriers use either an in-house or a vendor-based compensation system. elementLOGIC combines the flexibility and customization of an in-house system, with the ease of use and cost-effectiveness of a vendor-based system.
Currently using an in-house compensation system?
In-house systems can provide the customized approach needed in the process of implementing new, constantly changing business requirements. However, an in-house system is expensive and labour-intensive. It is not unusual for major wireless carriers to have 20-30 dedicated technical resources to support the compensation system. Time, effort and internal costs to develop and maintain an in-house solution can be staggering in the range of multi-millions.
Currently using anther vendor-based compensation system?
A good vendor-based system can provide significant cost savings and efficiencies within an organization if their business needs are relatively static. However, most lack the flexibility and power needed to easily change business requirements. As a result, teams of technical resources are still needed to build much of the business rules outside the vendor system. The external data mediation layer to pre-process the data before consumption by the vendor system can grow to become a system of its own.
inLOGIC can perform a case study of your organization’s current compensation system, to see if elementLOGIC can save your organization time and money. Please contact us for more information.
Here are some key things to consider during a system migration:
- Create a data migration plan that integrates with the overall implementation
- Identify when and how your data can best be utilized in pilot testing
- Provide guidance on "data cleansing" requirements and techniques
- Offer recommendations on "data validation" methodology
- Detail security and availability requirements
- Define migration requirements
- Design the appropriate consolidation or replacement platform
- Survey the IT environment:
- Available resources, source data volume, numbers of different source schemas
- Number and types of different access methods and platforms
- Data and database structure, and the amount of data aggregation required
Contact us to help your organization save time, save money and stay flexible.